Customer information

Dear guests and friends of the Grand Hotel Imperial,

It is with a heavy heart that we have to inform you that our hotel will be permanently closed for economic reasons. This decision has not been easy for us and we understand that it is disappointing for you, our valued guests.

We would like to sincerely thank you for your many years of loyalty and support. Your visits have made our hotel a special place and we cherish the memories we have created together.

We sincerely apologize for any inconvenience you may have experienced. We are at your disposal to clarify any outstanding issues and assist you with any concerns you may have.

Thank you again for your support and understanding. We hope that you will continue to have wonderful travel experiences in the future.

With best regards

Grand Hotel Imperial

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Holidays with your dog

Along with our guests, we also warmly welcome their four-legged companions to our hotel and prepare a wonderful stay for them. Trentino is a paradise for extended walks. Feel free to contact our reception team here – we have plenty of tips for you.

Overnight stay for dogs €15 (per night and dog)

Please let us know at the time of booking if you are travelling with a dog. The hotel does not provide dog food and this is not included in the overnight service. Possible special cleaning costs are not included and may be charged additionally. Dogs are not allowed in the restaurant or spa area.